FAQs

• -Check to see if the gas is turned on to your home – has the gas bill been paid?
• Check to see if the air-filter is clean
• Is anything covering the return air grill?

Step 1) Turn A/C off at thermostat immediately
Step 2) Turn Fan to the “on” position on the thermostat, then call a technician and wait for arrival
– Next, check to see if the air filter is clean
– Check to see if anything is covering the return air grill
– Check to see if the furnace fan is running (listen to the furnace) by doing Step #2 above

• A/C could be freezing up, see above question
• Condensation drain could be plugged – check for clean drain

Thermostat

•  What Mode is it in?
• Have the batteries been changed?
• Does the Thermostat offer a Program/Schedule?

Filter

• Does the system have a clean air filter?

Air Flow

•  Is there air coming out of the vents?
• Turn fan to the “on” position on the thermostat to check for air flow